Principles for guiding the development of procedures
1.Due process(

程序公義)

2.Due diligence(

盡責的人)

3.Check and balance (

監察多於一人 避免利益衝突)

4.Due consideration(

公平或先來)

5. Reasonable transparency(透明度投訴人要清楚需要知道)
6.Reasonable use of resources as trustee(合理資源時間人)
7.Reasonable record keeping(重點結論)
8.Proper risk management( 風險管理)